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Linksys WIP320 Review

Linksys WIP 320 WIFI Phone For Skype Product Review

The Good: The Linksys WIP320 is extremely easy to set-up and use. Besides an easy set-up and easy use, the WIP320 has a sleek design and user interface that makes it a conversation piece inside of the home and a great introduction to Skype for those visiting who may not know anything about it.

The Bad: The phone is sort of pricey ($169.99) for a phone with limited features. As with all WiFi phones, the Linksys WIP320 also suffers from a dismal battery life. If you turn it on and leave it on the table, like you would a cell phone, you will be lucky to get more than six hours before you have to plug it in…not exactly ideal. The biggest drawback, however, is that fact that you can not send text or sms messages to other Skype users, severely limiting it’s appeal for those of use looking to Skype for more than POTS replacement.

Linksys WIP320 Features and Functionality

linksys WIP320The Linksys WIP320 is, of course, all about sending and receiving call via Skype. The WIP320 supports SkypeOut dialing and rings when you have a Skype or SkypeIn call coming in, displaying the caller’s ID on the screen. The WIP320 also supports call waiting and Skype’s optional Voicemail service. When you’re on a call, you can hit the Mute button for privacy, or use the handsfree speakerphone function to let everyone join in. The speakerphone functionality is great, especially if you tend to talk via Skype and while doing something else (like typing on a laptop). The phone also has a 2.5mm headset jack, in case you need the handsfree functionality but don’t want the whole world to hear your conversation.

Using the center thumb scroll to navigate the menu can be cumbersome, but luckily there is not much to the phone feature wise that can be accessed. As stated before, the phone is very basic. You can browse and search your contacts, view your call history, change your status, add and remove contacts, and also adjust ring tones for your contacts. Something else that bothers me, is that you can add any Skype services (SkypeOut, etc) via the phone. To do this you still have to go to your computer. Sort of inconvenient, especially for a device that is supposed “move Skype away” from the desktop.

The Conclusion: The WIP320 is not bad, but it is not great. It is just good. For it’s intended user, a mainstream consumer, it is an adequate solution. For the more advanced voipnophile, it feels limited and water down. Would I recommend this product? It depends on who you are. If your a mainstream consumer looking to leverage Skype for POTS replacement, yes. If you are, like me, looking for an advanced WiFi phone solution for use with Skype, I would say no, as it is not what you would be looking for.

The Linksys WIP320 is available for $169.99 from VoIP Supply.

Garrett Smith

Garrett Smith is a Technology Marketing and Sales Professional

This Post Has 5 Comments

  1. Shai Berger

    I bought the LinkSys CIT2000 recently, which is similar.
    Reviewed here:
    http://www.developingtelecoms.com/content/view/66/123/

    Two main problems:
    1) Scrolling through your contact list is painfully slow.
    2) When it is connected, I can’t use Skype while at my PC.

    #2 is a killer. I want to be able to carry a handset around the house to talk on Skype, but I also want to be able to start calls from the Skype UI while I’m sitting at my desk.

    We need another generation or 2 before these products are ready, i think.

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  3. rsundaram

    I recently purchased a WIP320 based on the post in this blog. I am mostly happy with it but I am unable to figure out how to activate the handsfree speakerphone capability. I’d appreciate any pointers. Thanks very much.

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  5. Jim Jenson

    I realize this is old as the hills, but, I happened across this while searching for a replacement battery for my Linksys Skype WIP320. Everything said here is correct; but what is both extremely important, and missing from this review was that the phone was useless for connecting at WiFi hotspots, since most required web browser (port 80) authentication, even the free ones. It can only connect to a hotspot which does not require any authentication other than a SSID & passphrase. Those are rare indeed.

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